Shipping policy
Each product is specially created and customised to cater to your preferences and to ensure utmost satisfaction. Below is our detailed shipping policy:
Production Time 🕒
- Our items are uniquely crafted upon each order. Creation typically requires about 2-7 business days. This careful process ensures that each product receives the attention and precision it deserves.
Domestic Shipping 🏠
- Standard Shipping: After the crafting process, your item will be swiftly shipped, arriving at your doorstep within an additional 3-7 business days.
- Expedited Shipping: Choose our expedited shipping option for a faster delivery service. Your order will reach you within 2-3 business days after the creation process.
International Shipping
- Expect your specially curated items to arrive in 7-21 business days after the crafting process, varying based on the destination. Customs duties and taxes may apply.
Shipping Confirmation and Tracking
- A confirmation email will be sent your way, complete with a tracking number, once your personalised order embarks on its journey to you.
Cancellations and Modifications
- Kindly review your order details thoroughly. If a modification or cancellation is necessary, please reach out promptly. We are committed to satisfying your needs, but please note that changes are not guaranteed once the creation process has commenced.
Damaged or Incorrect Orders
- For issues concerning damaged or incorrect items, kindly notify us within 7 days of receipt, and a satisfactory solution will be arranged.
Returns and Exchanges
- Due to the personalised nature of our products, returns and exchanges are handled with thoughtful consideration. For more details, please refer to our [Return Policy].
Thank you for entrusting Mindsight Store as a companion on your journey of personal growth and inspiration.